How Do You Apply the Art of War to Government Agencies Who Wanna Take Your Kids

If you are fleeing the war in Ukraine and coming to the European Spousal relationship, you lot will find primal information about your rights with regard to crossing the border into an Eu country, eligibility for temporary protection and applying for international protection, as well every bit the rights of travel inside the European union.

This information is as well available in:

Ukrainian | українська Russian | русский

• Preparing to leave

  

  Preparing to leave

• Your rights in the European union

  

  Your rights in the EU

• Travel within the Eu

  

  Travel inside the European union

Preparing to leave

If possible, delight take valid travel documents with you when leaving. Yet, the lack of travel documents or medical documents (document of vaccination, COVID-nineteen examination) should not be an obstacle to entering the EU.

All Eu countries bordering Ukraine are assuasive entry to all people fleeing the war in Ukraine on humanitarian grounds regardless of whether or not you lot have a biometric passport. This applies as well to children. If you have Ukrainian nationality and a biometric passport, you can enter the European union by presenting your passport at the border. In all the other cases, EU countires will admit you on humanitarian grounds.

How can I prove my nationality?

Here is an indicative list of documents yous tin utilize to show Ukrainian nationality even if their period of validity has expired:

• passports of any kind (national passports, diplomatic passports, service passports, collective passports and surrogate passports including children's passports)
• national identity cards (including temporary and provisional)
• armed forces service books and military service cards
• seaman's registration books, skippers' service cards and seaman'south passports
• citizenship certificates
• other official documents that mention or indicate citizenship

If you have some other nationality and are subject to the visa requirement for entering the EU, you should nowadays your brusque-stay visa if you have one. If you practise not have a short-stay visa, Eu countries should withal permit you to enter, with a view to facilitating your repatriation to the country of origin.

Will I be subject to border checks?

In view of the electric current situation in Ukraine, EU countries may comport out border checks at their borders but also at a different, safe location abroad from the edge. The checks can be carried out during or after your send to that safety location. You may be required to remain available to the authorities in that safe location while these checks are carried out.

What are my rights and obligations?

Irrespective of your nationality, you are entitled to immediate assistance and immediate information well-nigh your rights. This includes temporary shelter and the fulfilment of your basic needs such every bit food and medicine. Fulfilment of additional rights depends on the status yous receive in the European union and may therefore differ.

Police and other authoritative checks are possible at any moment including inside the territories of Member States for security and migration purposes. It is important to cooperate and provide the required documents and information to police, edge guards or other competent authorities. In certain circumstances, you lot may exist required to remain bachelor to the authorities during these checks in designated facilities.

For children who are crossing the external borders alone, i.e. without being accompanied or expected by parents or other adults responsible for them, and not accompanied or expected past known adults, you lot should inform the authorities and they volition refer you to kid protection services.

Your rights in the EU

Once you have crossed into the EU y'all have a number of options depending on your personal circumstances. The authorities volition inform y'all accordingly about your rights.

ane. You tin can exist granted temporary protection

If you were permanently residing in Ukraine, and you lot left the state to escape state of war from 24 February 2022 onwards, you may be entitled to temporary protection in whatsoever EU land. Temporary protection will last for at least 1 year, this may exist extended depending on the state of affairs in Ukraine. Rights under the Temporary Protection Directive include a residence let, admission to the labour market and housing, medical assistance, and access to education for children. Anyone residing legally in the European union also has a right to open up a basic bank account. You volition besides take the correct to open up a basic bank account.

Who is eligible for temporary protection?

Ukrainian nationals residing in Ukraine before 24 February 2022, as well equally their family members, displaced on or after 24 February 2022.

Stateless persons and nationals of other tertiary countries who benefited from international protection or equivalent protection in Ukraine earlier 24 February 2022, likewise as their family members, and have been displaced from Ukraine on or later 24 February 2022.

Non-Ukrainian nationals of third countries and stateless persons who tin can bear witness that they were legally residing in Ukraine before 24 February 2022 on the basis of a valid permanent residence permit issued in accordance with Ukrainian law, and who cannot return in prophylactic and durable conditions to their country of origin are eligible for either EU temporary protection or adequate national protection, depending on the EU country they are in.

Who is in principle non eligible for temporary protection?

Ukrainian nationals, residing in Ukraine who have been displaced from Ukraine before 24 Feb 2022 or who found themselves exterior Ukraine before that appointment (due to work, study, holidays, family or medical visits or other reasons).

Stateless persons or nationals of 3rd countries, who were benefiting in Ukraine from international protection status or equivalent protection earlier 24 Feb 2022 and who accept been displaced from Ukraine before 24 February 2022 or who found themselves outside Ukraine (due to work, study, holidays, family or medical visits or other reasons).

Stateless persons and nationals of third countries other than Ukraine, who were legally residing in Ukraine before 24 Feb 2022 on the ground of a valid permanent residence allow, simply who are able to return safely to their state of origin. Nevertheless, fifty-fifty in these cases the regime may decide to grant you temporary protection. Alternatively, you may utilise for international protection.

Stateless persons and nationals of third countries residing legally in Ukraine on a short-term basis before 24 February 2022, such as students and workers.

Yous are brash to contact the local representatives of your country of origin or national authorities of the state hosting you who will guide you through the procedure for your safe repatriation.

I was legally staying or residing in the European union earlier 24 February 2022 and cannot get back to Ukraine. Will I be given temporary protection?

Eu countries may decide to extend temporary protection to those persons who left Ukraine before 24 February 2022 as tensions increased or who found themselves in the territory of the EU (for example, on holidays or for piece of work reasons) before that date and who, as a result of the armed conflict, cannot get back to Ukraine. For more data please contact the local authorities of the country where you lot are currently staying. Equally, if the European union country in question is not applying this discretion to grant you temporary protection status, you may always make up one's mind to utilise for international protection.

What if I fall outside the scope of temporary protection?

Yous volition still be granted admission to the European union. Depending on your circumstances, y'all can apply for international protection or a legal migration status. The authorities may also decide to give yous temporary protection. In principle, if you are safety in your country of origin and able to return , you can receive assistance to be repatriated to your country of origin. Delight contact national authorities of the country where you are staying directly. Yous tin can also consult the EU Immigration Portal for more practical data and links to websites of relevant national authorities.

Is temporary protection "automatic", or do I need to request it?

The right to temporary protection is "immediate" – significant that, when a person wants to enjoy information technology, all s/he needs to do is to follow the instructions of the national authorities and to demonstrate to them the nationality, international protection status or equivalent protection status, residence in Ukraine or family link as advisable, which give the right to temporary protection.

The national authorities of the European union country where you lot are present should inform you of your right to receive temporary protection. You should then inform them if you want to benefit from temporary protection, and follow their guidance.

You lot can consult the map beneath for information on national authorities responsible. This process will include the registration of your data and confirmation that temporary protection applies, and that none of the exclusion clauses are applicative in your situation.

How long will temporary protection concluding?

Until four March 2023. If the reasons for granting temporary protection persist, your temporary protection will be automatically extended for a period of six months twice, that is until 4 March 2024. If the reasons for temporary protection persist beyond this date, the Commission may propose to the Council to extend the temporary protection by upwardly to another year (that is 4 March 2025).

Which rights am I entitled to under temporary protection?

• residency rights
• access to housing
• social welfare assistance
• medical care, including mental wellness care and psychological support for children
• legal guardianship and safe placement for unaccompanied children and teenagers
• admission to pedagogy and/or vocational grooming for children and teenagers
• access to the labour marketplace (subject to EU countries' labour market policies)
• admission to banking services, for instance opening a basic depository financial institution account
• right to move to another EU country, before the issuance of a residence permit
• right to move freely in European union countries (other than the EU country of residence) for 90 days within a 180-day catamenia later a residence permit in the host EU country is issued

You should also be aware that some European union countries offer wider rights than those listed above (east.thousand. gratuitous access to university instruction, etc.)

Is temporary protection just valid in one EU state?

Aye. Once you receive temporary protection from an European union land, the rights derived from temporary protection are valid merely in the European union state that granted you the residence permit. Nevertheless, you still have the right to travel to other countries within the EU for 90 days within a 180-day menstruation. See the below heading "Onward travel in the Eu".

You lot may also decide that you desire to benefit from your rights in a different EU country from the one where you are currently residing. If you change your residence and move to another EU state, the residence let in the first Eu land volition elapse and your rights there will come to an finish. The new host EU state should give you temporary protection and result a new residence permit. It is important that you lot inform the government of the commencement EU country that you intend to move to another Fellow member Country.

Where can I apply for temporary protection?

In all Eu Member States as well as in Switzerland, Kingdom of norway, Liechtenstein and Iceland.

Does temporary protection prevent me from applying for asylum?

No. The correct to temporary protection is in improver to the right to utilize for international protection.

Exercise I demand to request a residence permit for temporary protection before I can apply for international protection? Is in that location a specific order I need to follow in example I want to apply for asylum?

People eligible for temporary protection are, as a principle, able to lodge an application for asylum at whatsoever fourth dimension. Nonetheless, you should exist aware that the purpose of being granted temporary protection is to reduce the need for you to apply immediately for international protection, every bit you volition receive a residence permit as well as the associated rights. Moreover, the administrative formalities for temporary protection are reduced to minimum due to the urgency of the situation. In comparison, you should wait the procedure for examination of an application for international protection to be more complex due to current circumstances - it contains more steps and therefore takes more time to finish.

Where, subsequently the examination of an awarding for international protection, asylum is non granted to a person also eligible for temporary protection, the person continues to benefit from temporary protection until it comes to an finish. The correct to temporary protection is in add-on to the right to utilize for international protection.

2. You can utilize for international protection in the EU

Beneficiaries of temporary protection take the correct to make an application for international protection (asylum) at whatever fourth dimension.

If you choose to do then, your temporary protection may be suspended while you have the status and rights of an asylum applicant. If at the end of the examination your asylum awarding is rejected and the current temporary protection is still in identify in the Eu, your temporary protection status will revive.

You should inform yourself almost which practices the Fellow member State applies in order to decide whether to inquire for international protection in addition to a residence let showing your temporary protection status.

How do I use for international protection?

Inform national government in the Fellow member Country where you are present that you need international protection and follow their guidance. Data from interior ministries is available in the map on this page. See too: Practical guide on registration

What is the difference between temporary protection and asylum status?

Temporary Protection is designed to provide immediate protection to displaced persons, including those who have fled areas of armed conflict. While temporary protection is without prejudice to the correct to utilise for international protection, it may reduce the demand to use immediately for international protection as you volition receive a residence allow besides every bit associated rights. The maximum duration of temporary protection is defined by EU law.

Aviary is an private right, granted following a specific administrative and legal process that will determine whether you accept a well-founded fearfulness of existence persecuted for reasons of race, religion, nationality, membership of a particular social grouping, or political opinion. Once granted, aviary can exist withdrawn whenever new elements or findings arise indicating that there are reasons to reconsider its validity.

Y'all should enquire with the national authorities of the Eu state where you are present for more details regarding the specific rights, such as access to medical care, housing and the labour market place, instruction for children and detention, under each protection regime. For general data about cardinal rights during the asylum procedure, delight meet here.

Autonomously from the temporary protection or international protection, are in that location any other legal option that I can apply for?

You lot might be entitled to a residence permit equally a family unit member of an EU citizen or someone already legally residing in the Eu, or as a student, researcher, trainee or worker. For more than information about your options you should contact the competent authorities in the country where you are currently staying. Y'all can as well consult the EU Clearing Portal for more applied data and links to websites of relevant national government.

three. You tin request repatriation assistance

Irrespective of your nationality and correct to international protection, if you were living in Ukraine and accept fled the war, you should be able to cross the Eu border. If information technology is safety to return to your abode country, you should contact relevant authorities or organisations to help y'all get back.

For repatriation assist, y'all should contact the embassy/consulate of your country of origin in the EU country where you are currently staying. The national authorities in this country tin also help you to contact your embassy/consulate in case you encounter issues and may offering aid for your repatriation.

Onward travel in the EU

In most cases, if you lot have fled the war in Ukraine you will be able to travel to other EU countries. For Ukrainians with a biometric passport this right comes from the visa free regime in place between the EU and Ukraine. If yous come from a third state, you need to bank check whether your country of origin is on the listing of third countries whose nationals are exempt from the requirement to have a visa.

Subsequently crossing the EU border for the first time, can I continue to travel to other European union/Schengen countries, or do I demand to stay?

Ukrainian nationals holding a biometric passport, as visa-free travelers, accept the right to motility freely inside the EU afterwards being admitted into the territory for 90 days. On this basis, yous are able to choose the EU state in which yous want to enjoy the rights attached to temporary protection and to join your family unit and friends in the EU country where they are present.

If you are entitled to temporary protection but hold a non-biometric passport, authorities at the border of the Eu land of first entry should issue a brusk-stay visa valid for 15 days when entering the Schengen expanse. This volition allow travelling to the Eu country of destination to enjoy the rights fastened to temporary protection.

If you are entitled to temporary protection but practice not hold a travel document, it will be upward to the government at the border of the European union country of first entry to allow yous continuing your journey if needed, e.g. by issuing a travel document and a visa or by using transfer forms relating to temporary protection legislation.

If you crossed the EU border for the first time through a country that is not part of the European union area without internal edge control (Romania, Bulgaria, Croatia, Cyprus and Ireland) your documents volition, as a general rule, be checked once more at the edge crossing point of the side by side Schengen country. Please meet likewise the explanations in a higher place virtually the registration of unaccompanied or separated children.

Costless onward transit with numerous ship companies

Since the start of the war, a number of European send companies accept been offering complimentary transport for people fleeing Ukraine. This includes rail, omnibus, ferry and air travel. A listing of the numerous carriers involved is available in the table and the map below.

I entered the EU through Romania or Republic of bulgaria. What happens if I desire to go along my journey to a country that is part of the area without internal border control?

You can exercise so, but your documents volition be checked once again at the border of the first Eu country that forms part of the Schengen area. This will be the case, for example, if you are crossing the border between Republic of hungary and Romania.

Tin can I move between countries that are role of the Schengen area without internal border control?

Yes. Once yous enter a country that is part of this area, you can move, in principle without border checks, to other countries that are function of the Schengen area. Withal, you can merely do so for 90 days within a 180 days period.

Note that Iceland, Norway, Switzerland and Principality of liechtenstein are not European union countries, only they are Schengen countries. You tin can travel to those countries once yous take entered the Schengen area, only your rights related to international or temporary protection may differ from those you have in Eu countries.

While Denmark is an EU and a Schengen land, it does not take part in the temporary protection scheme and does non apply the European union rules on asylum. Therefore, your rights related to international or temporary protection in Denmark may differ from those you take in other Eu countries.

Tin can border guards, police or other relevant regime still inquire for my identification documents, fifty-fifty though I am in a Schengen country?

Yep. Police force and other administrative checks are ever possible including inside the territory and at internal borders for security and migration purposes. Information technology is important to cooperate and provide the required documents and data to police or border guards. In certain circumstances you may exist required to remain bachelor to the regime during these checks in designated facilities.

Are at that place any travel restrictions related to the COVID-19 pandemic?

Please consult Re-open up EU for information on travel and health measures in European union and Schengen Associated countries (Iceland, Principality of liechtenstein, Norway, Switzerland) during the COVID-xix pandemic.

Is my Ukrainian driving license valid in the EU?

The recognition of not-EU driving licenses differs beyond EU countries. A list of the sources informing about foreign licenses in EU countries is available in the map below.

In this section, y'all will find central data virtually which national regime to contact for temporary protection and which organisations are active in helping those fleeing Ukraine, also as how to contact them. Yous tin besides learn about some free travel options offered by ship companies in Eu countries.

Austria	National contact details Austrian Interior Ministry (DE) Federal Agency for Reception and Support Services (DE/ EN) Ministry of the Interior FAQ for people fleeing Ukraine (UK) Public Employment Service: how to go a piece of work permit (DE / United kingdom of great britain and northern ireland / EN) Key organisations helping on the ground List of organisations (DE) Facebook page to assist people fleeing the war (DE) Caritas Austria (DE) Psychological support hotline (Uk) From Austria 0134301014 From abroad +43 6699665109 Gratuitous travel options All public ship
Belgium	National contact details Federal Government's Information website (FR / NL / DE / EN/ UK) +32 24888888 Information by the Immigration office on temporary protection application for Ukrainians in Belgium (FR / NL / EN) Federal Ombudsman (FR / NL / EN / Uk) Hotlines of the Embassy of Ukraine in Belgium Reserve Line +32 23792115 General questions +32 23792160 Housing questions +32 23792112 Primal organisations helping on the ground Red Cross – Flemish community (NL / FR / EN) +32 15443407 Cerise Cantankerous – French customs (FR) +32 81771648 Agence Fédérale pour l'Accueil des Demandeurs d'Asile +32 22134411 (FR / NL / EN) Serve the City Brussels (FR / NL / EN) +32 27343502 List of initiatives in Belgium – Belgians for Ukraine (EN) Facebook page - Solidarity with Ukraine (EN) PAG-ASA for victims of exploitation (EN / FR / NL) +32 25116464 Free travel options SNCB/NMBS trains and Thalys
Bulgaria	National contact details Government'south unified information portal on measures and deportment related to the crisis in Ukraine (BG / UK / EN) Data from the State Agency for Refugees (EN / Uk) Registration points – Map with data (BG / UK / EN / RU) Hotline numbers 029055555, +38 0322465075 Ministry of Foreign Affairs crisis hotline +35 929482404, email crisis@mfa.bg Key organisations helping on the ground Clan of Ukrainian Organisations "Mati Ukraina" Facebook grouping (BG / United kingdom of great britain and northern ireland) Free travel options BDZ trains
Croatia	National contact details Ministry building of Interior Homepage (Hour / EN) email: privremena.zastita@mup.hr Ministry of Interior webpage for Ukrainian refugees (HR / Uk) Ministry building of Interior leaflet with defended information (Hr) Information on the activation of the temporary protection directive (Hr) Key organisations helping on the ground Croation Red Cross (HR / EN) Hotlines and useful contact numbers (Uk / Hour) UNHCR email hrvza@unhcr.org IOM electronic mail iomzagreb@iom.int Gratis travel options People fleeing from Ukraine can utilise HŽ Putnički prijevoz trains gratis of charge with 'solidarity tickets' and with a "Assistance Ukraine Ticket".
Cyprus	National contact details Ministry of Interior Homepage (GR) Information on the activation of the temporary protection directive (EN / GR) Asylum Service website (EN / GR) Civil Registry and Migration Section (EN / GR) Ministry of Research, Innovation and Digital Policy Hotline (Monday-Friday 8h00-20h00) 1477, +35 722285777 Key organisations helping on the basis Facebook group for Ukrainians seeking advice - Cyprus Refugee Council  (EN) UNHCR Cyprus (EN)
Czechia	National contact details Information for Ukrainian citizen fleeing the disharmonize (U.k. / CS) Refugee Facilities Administration of the Ministry of the Interior (CS / EN / UK) Ministry building of Interior helpline +42 0974801802 Our Ukrainians – Official support website (CS / EN / UK / RU) Embassy of Ukraine in Prague – Facebook page (Great britain) Cardinal organisations helping on the ground Nosotros Stand up Backside Ukraine (CS / EN / UK / RU) Drive for refugees – To become transport from the border (CS / EN / Uk) Back up Facebook Group (CS / UK) Refugees Welcome (CS / EN) Association for Integration and Migration (EN) Arrangement to Support Refugees (EN) ADRA (Humanitarian and Development Organisation) (CS / EN) CARE ČR (CS) Czech Cherry-red Cross (CS) Člověk v tísni (People in Demand) (CS) Diakonie ČCE (CS) Caritas Czechia (CS) Lékaři bez hranic (Doctors without borders) (CS) Costless travel options RegioJet, Leo Express, České dráhy trains (https://world wide web.cd.cz/info/aktuality/-36295/), Arriva ship, Prague public transport and public transport in the Central Bohemian Region.
Kingdom of denmark	National contact details Danish Clearing Service – (EN / UK) Denmark clearing service dedicated webpage on how to apply for residence permit (EN), back up to Ukraine (EN) Danish Middle for the Ukrainian crisis (United kingdom of great britain and northern ireland / EN) Costless travel options People fleeing from Ukraine can use DSB trains free of charge. Ukrainian cars can laissez passer Öresundsbron (Denmark-Sweden bridge) without being charged.
Estonia	National contact details Authorities Official Website for people fleeing the war (EE / EN / UK / RU) Ministry of Interior Homepage (EN) Ministry building of Economic Affairs and Communications (EN) Police and Edge Guard Lath Homepage (EE / EN / UK / RU) Social Insurance Fund Homepage (EE / EN / RU) Hotline 1247 Government webpage with information for Ukrainian citizens (EE / EN / RU) Youth Portal (EE / RU) Central organisations helping on the basis List of NGOs (EE / EN / RU) Estonian Refugee Council (EE / EN / UK / RU) Hotline (every twenty-four hour period 9h00-19h00)  +37 256782288 Estonian Cerise Cantankerous (EE) Ukrainian Cultural Eye (EE / EN / United kingdom) Mondo MTÜ (EE / EN) Costless travel options Elron trains and Public Ship trains
Republic of finland	National contact details Finnish Clearing Service: Instructions for refugees arriving in Republic of finland (FI / SV / EN / United kingdom) Finnish Immigration Service: Ofttimes asked questions (FI / SV / EN / UK) Ministry of the Interior: Temporary protection (FI / SV / EN) Central organisations helping on the ground Finnish Reddish Cross (FI / SV / EN) Finn Church Assistance (FI / SV / EN) Free travel options People fleeing from Ukraine can use Onnibus transports and VR trains gratuitous of charge. They tin also benefit from a 95% disbelieve on net fares for one-mode Finnair tickets from Warsaw, Krakow, Gdansk, Budapest and Prague to Helsinki.
France	National contact details Government official information site (FR / U.k.) Ukraine Diplomatic mission in France (FR/ United kingdom of great britain and northern ireland) +33 187666612 (press 2 for Ukrainian) Ministry of Interior'southward information for Ukrainian citizens (FR / UK) Paris Municipality (EN) Fundamental organisations helping on the footing Secours populaire (FR) +33 144782100 Secours catholique (FR) +33 145497300 Croix rouge (FR) +33 144431100 Free travel options SNCF and Thalys trains
Germany	National contact details Federal Ministry of the Interior and Community: Germany4Ukraine (DE / U.k. / EN / RU) Federal Ministry of the Interior and Community: Government'due south FAQs about entering and residing (DE / Britain / EN) Key organisations helping on the ground Alliance of German aid organisations collecting donations for Ukraine (DE / EN) UNHCR (DE) German Red Cantankerous (DE) Aid organisation focusing on medical intendance (DE) Caritas Germany (DE) Diakonie Katastrophenhilfe (DE) Pro Asyl (DE / EN) Legal consultants (DE) Free travel options DB trains, ODEG trains, Thalys trains and all regional and local public transport
Greece	National contact details Government's webpage with information for Displaced Persons (GR / U.k. / EN) Embassy of Ukraine in Greece (EN) Hotline +30 693276606 Central organisations helping on the ground UNHCR (GR / EN / FR) List of organisations (EN)
Hungary	National contact details Hungarian Directorate General for Aliens Policing Information for people fleeing Ukraine (EN / UK) Government hotlines From Hungary 06 80310310 From Ukraine 0800 504546 From other countries +36 15501828, email menekultinfo@me.gov.hu National Humanitarian Coordination Council - for Ukrainians almost the Hungarian border: 1357 (one call is 500 forints/EUR 1.37) Diplomatic mission of Ukraine Facebook page (UK) Key organisations helping on the basis Facebook group for accommodation (HU) Hungarian Red Cross (HU) The Hungarian Charity Service of the Order of Malta (HU) Caritas Hungary (HU) Migration Aid Facebook Page (HU) Hungarian Helsinki Committee Information Folio (EN) Hungarian Clan for Migrants (EN / UK / RU) Free travel options All MAV trains with a free "solidarity ticket", and all BKK public transport free of charge in Budapest. Wizz Air supports Ukrainian refugees by offering them 100,000 gratuitous seats on all continental Europe flights departing from Ukraine'south border countries.
Ireland	National contact details Irish Section for Justice Information about visa requirements (EN) FAQs for travelling to Ireland (EN) Government dedicated webpage with information about the Temporary Protection Directive (EN) Citizens Information for International Protection (EN) Key organisations helping on the ground: Irish Refugee Council (EN) Free travel options Irish rail trains, Bus Éireann transportation and Thruway transportation
Italy	National contact details Ministry of Foreign Affairs (IT) Ministry building of Interior (It) Guide for Asylum Seekers  (EN) National Ceremonious Protection Department (Information technology / EN) - Cards with key information (Information technology / EN / U.k. / RU) Fundamental organisations helping on the ground UNHCR (IT) Italian Council for Refugees (IT) Comunità di Sant'Egidio (EN / It / RU) Italian Red Cantankerous (IT) Caritas Ambrosiana (Information technology) NGO AVSI (IT) NGO AIBI (IT) NGO Intersos Facebook Folio (IT) Free travel options People fleeing from Ukraine tin use Flixbus transportation, Marino Jitney transportation and Trenord trains complimentary of charge. They can besides travel free of accuse with Trenitalia group transport within a maximum of 5 days from entering Italy.
Latvia	National contact details Data for Ukrainians coming to Latvia (LV / UK / EN / RU) – not an official website, but redirected from the Authorities's website City Council of Riga Hotline (24/7) +371 80000800 Information on gratis Healthcare land funded services (8h30-17h00) +371 80001234 Key organisations helping on the ground Unified information helpline for Ukrainians in Republic of latvia (24/7) +371 27380380 Telegram: t.me/ukrainelatvia Hotline in Riga (24/7) +371 80000800 Free travel options Latvijas dzelzceļš trains
Lithuania	National contact details Interior Ministry information for people coming from Ukraine (EN / LT) Migration Department (Great britain) Eurodesk Lithuania (LT / Uk / EN) Migration issues hotline (every day 7h30-21h00) +370 52717112 Accommodation hotline (24/seven) 1827 from Lithuania, +370 67722222 from abroad Humanitarian help (24/seven) +370 68498688 Key organisations helping on the footing Social initiative Stiprus Kartu (UK / EN / LT) Lithuanian Ruby Cross (LT) Lithuanian Caritas (EN / LT) National Volunteer Support Coordination Center (LT / EN / Great britain) Maltieciai (EN / LT) Work in Lithuania (EN) Costless travel options LTG trains and Vilnius buses
Grand duchy of luxembourg	National contact details Government'due south information on reception of Ukrainian refugees (FR / EN with forms in FR / EN / United kingdom / RU) Ministry of Foreign Affairs (FR / EN) Information of the temporary protection shelter for initial reception (UK / FR / EN) For consular questions from people leaving or in transit from Ukraine +35 224782386 Key organisations helping on the ground LUkraine, Ukrainian community in Luxemburg (United kingdom of great britain and northern ireland / EN) Red Cross - FAQ for Ukrainian refugees (EN/ FR/ DE), e-mail wellkomm@croix-rouge.lu (in FR / EN / DE / United kingdom / RU) Médecins du monde: for medical help (FR) +35 28892371 Caritas Luxemburg (FR / EN) Free travel options All public transport
Malta	National contact details: Ministry of Home Affairs Data for Ukrainians refugees (EN)
Netherlands	National contact details Data on webpage from the Ministry of Justice and Security (NL / EN) Inmigration Service (NL / EN) Emergency reception centres: The Hague (EN) Hotline (Monday-Friday 8h30-17h00) +31 703538024, Groningen (EN), Amsterdam (EN), Maastricht (EN) Central organisations helping on the ground Overview of organisations helping on the ground (NL) Vluchtelingenwerk (Refugee Council) (NL / United kingdom of great britain and northern ireland) Refugee Assistance (EN / NL / Britain / RU) Free travel options NS trains, Thalys trains and all public ship
Poland	National contact details Government'southward information for Ukrainian citizens (PL / United kingdom of great britain and northern ireland / EN / RU) FAQ (PL / EN / RU) Government platform for back up (PL / Great britain / EN) Helpline of the Office for Foreigners +48 477217575 Helpline for victims of the war (24/7) +48 222309900 Helpline for those in danger of human trafficking +48 226280120 Helpline for the Ukrainians seeking medical help (24/7) +48 807190590 Edge Guard - for rules of crossing the border (PL) +48 825685119 Helpline for Shine citizens and holders of the Pole's Card +48 225238880 Information points and helplines (EN / UK) Key organisations helping on the ground Polskie Centrum Pomocy Międzynarodowej (Smoothen Center for International Assist) (EN / PL) Polska Akcja Humanitarna (Polish Humanitarian Action) (EN) Caritas Polska (PL) Polish Red Cantankerous (PL) Fundacja Ocalenie (EN / PL) Polska Misja Medyczna (Polish Medical Mission)  (EN) UA SOS (EN / U.k. / PL / RU) Useful data almost support in Krakow (EN) You have a friend in me (EN / United kingdom of great britain and northern ireland / PL) SOS Ukraine (PL / UK) Refugees Welcome Polska (PL / EN / RU) Narodowy Instytut Muzyki i Tańca (National Establish of Music and Trip the light fantastic toe) (PL) Foundation for Polish-Ukrainian Cooperation (EN / PL / UK / RU) Free travel options People fleeing from Ukraine can apply free of charge: PKP trains Polferries Flixbus transportation inside Poland and from Polish edge cities to elsewhere in Europe They tin also benefit from discounted tariffs with LOT Airlines. Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine'south edge countries. Uber also offers unlimited free trips between the Ukrainian border and Shine cities.
Portugal	National contact details: Dedicated government website (PT / EN) Information for people arriving in Portugal from Ukraine (PT / EN) Information on International Protection (EN) Information on International Protection for unaccompanied minors (EN) List of public services by region (EN) Asylum Data Database (EN) National Line confronting Trafficking in Man Beings (PT) +35 1964244281 e-mail dcinv.unidadeantitrafico@sef.pt Key organisations helping on the ground Ordem de Malta Portugal (PT) Amnistia Internacional Portugal (PT) Consultores inmobiliarios pela Ucrania - Facebook group (PT) Portuguese Red Cantankerous (PT) Costless travel options CP – Trains of Portugal
Romania	National contact details: Government website with information for help to Ukrainians (RO / U.k. / EN) Web back up and information platform for people fleeing the war  (RO / UK / RU / EN) Infoline +xl 219590 General inspectorate for clearing (RO / EN) +40 214107513 National Line against Trafficking in Persons From Romania 0800 800 678 From abroad +40 213133100 Cardinal organisations helping on the basis UNHCR Romania (EN) Hotline +xl 723653 651 Romanian National Council for Refugees (United kingdom of great britain and northern ireland) Hotline +40 730073170 IOM (EN / UK) Dopomoha Platform (Great britain / RO / EN) Hotline for psychological back up +twoscore 745139747 Free travel options People fleeing from Ukraine tin can use CFR trains free of accuse with a "Assistance Ukraine Ticket", and STB shuttle bus. They tin can also use Romfour shuttle bus from station to station free of charge. Romfour organises bus transport to Italian republic and other European cities. Wizz Air offers Ukrainian refugees 100,000 costless seats on all continental Europe flights parting from Ukraine's border countries. They can too benefit from free Flixbus transportation from Romanian edge cities to elsewhere in Europe.
Slovakia	National contact details Government's Information for Ukrainians inbound the Slovak republic (SK / U.k. / EN) Ministry of the Interior hotlines for Ukrainian speakers +421 513816111 and +421 259765111 Permanent service of the Ministry of the Interior +421 248593312 Ministry of Transport and Construction (UK) Ministry of Education, Science, Research and Sport (SK / EN) Košice region hotline +421 2800222550, email pomocukrajine@vucke.sk Fundamental organisations helping on the ground IOM (SK / Great britain / EN / RU) NGO Človek 5 ohrození  (People in need)  (SK / EN) Infoline +421 917239708 NGO Sme spolu (Slovak – Ukrainian NGO)  (Uk / SK / EN) Hotline +421 911201889 NGO Iniciativa Kto pomoze Ukrajine (NGO Initiative to help Ukraine) (Uk / EN) NGO Magna (EN) Slovak Blood-red Cantankerous (UK / SK / EN) Dental wellness care (EN / SK / United kingdom) Ukraine-Slovakia Help (UK / SK / EN) Hotline +421 911201889 (Telegram, WhatsApp or Viber), email: ukrajina.sk.sos@gmail.com Človek v ohrození (People in Need) Facebook page (SK) Human Rights League (SK / EN) Mareena Facebook group (SK) NGO Nadácia Integra (SK) NGO Úsmev ako dar (Grin as a souvenir) (SK / EN / UK) Greek Catholic Eparchy Kosice (SK / Britain) Free travel options People fleeing from Ukraine can use ZSSK trains costless of charge. Wizz Air offers Ukrainian refugees 100,000 gratis seats on all continental Europe flights departing from Ukraine's edge countries.
Slovenia	National contact details: Regime'south website, including information on entry into the country and international protection (SL / UK / EN) Authorities Hotline (8h00-18h00) From Slovenia 0804142 From abroad +386 14787530, e-mail info.ukrajina@gov.si Costless travel options Slovenske železnice trains
Kingdom of spain	National contact details Castilian Agency for the International Cooperation and Development webpage (ES) Ministry building of the Interior's webpage (ES), with information on temporary protection Ministry of Inclusion, Social Security and Migration Hotline +34 910474444  (ES / UK) Asylum Office (ES) State Reception Network for people fleeing the state of war – Listing of contact details (ES / United kingdom) National Line against Trafficking in Persons From Spain +34 900105090, electronic mail trata@guardiacivil.es Spanish government: recommendations (ES) Fundamental organisations helping on the basis Spanish Ruddy Cantankerous (ES) Cáritas (ES) Comisión Española de Ayuda al Refugiado (ES) Medicos del mundo (ES) Aldeas Infantiles (ES) Free travel options Renfe trains
Sweden	National contact details Swedish migration agency (EN), with information on temporary protection Cardinal organisations helping on the ground Swedish Ruby-red Cross (SV) Costless travel options Stena Line transport and Stockholm public transport
EU-broad organisations	Legal aid in European union Member States European union-wide list of contact points for legal assistance (EN) European Council on Refugees and Exiles - Overview of national measures in response to arrivals from Ukraine (EN) EU-wide organisations helping on the ground in EU Fellow member States IOM (EN) UNHCR (EN) UNICEF (EN) European NGO Platform on Aviary and Migration (EN) – Listing of members (EN) European Council on Refugees and Exiles (EN) Refugees Welcome International (EN) European Guardianship Network aid to orphans and unaccompanied children (EN) European Disability Forum (EN) International Catholic Migration Committee (EN) International Commission of the Red Cross (EN) Save the Children (EN) Terre des Hommes (EN) Hospitality Helps (Britain / EN) Scientific discipline for Ukraine (EN) Ukraine Shelter (EN / U.k.) United for Ukraine (EN / U.k.) Organisations fighting against Human Trafficking: Missing Children Europe (UK / RU / EN) Hotline from the EU 116000 From outside the Eu +31 (0)888009000 Gratuitous air transfers from Moldova to Eu countries UNHCR (EN) Authorities of Moldova (EN / United kingdom of great britain and northern ireland)

^{Table updated nineteen Apr 2022}

Documents

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Source: https://ec.europa.eu/info/strategy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_en

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